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Privacy Policy

Perch Parking Privacy Policy

This Privacy Policy explains how we collect, use, process, and disclose your information across the Perch Marketplace.

To the extent applicable, terms herein have the same definition as outlined in our Terms of Use. When this policy mentions “Perch,” “we,” “us,” or “our,” it refers to Perch, LLC.

This Privacy Policy also applies to the Payment Services provided to you by Perch pursuant to the Payments Terms of Service (“Payments Terms”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat if. If you do not agree with our policies and practices, do not download, register with, or use this App.

This App is not intended for children under 18 years of age, and we do not knowingly collection personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child under 18; please contact us at support@parkwithperch.com.

1. Information we Collect

There are three general categories of information we collect.

1.1 Information you give us

We collect information you share with us when you use the Perch Marketplace.

Account Information. When you sign up for a Perch Account, we require certain information such as your name, email address, physical address, phone number, and date of birth.

Profile Information. To use certain features within the Perch Marketplace, we may also ask you to complete a profile, which may include your address, and phone number. Certain parts of your profile (like your profile picture, first name, and description) are a part of your public profile page, and will be publicly visible to others.

Other Authentication-Related Information. To help create and maintain a trusted environment, we may collect identification (like a photo of your government-issued ID) or other authentication information.

Payment Information. We collect your financial information (like your bank account or credit card information) when you use the Payment Services to process payments.

Communications with Perch and other Members. When you communicate with Perch or use the Perch Marketplace to communicate with other Members, we collect information about your communication and any information you choose to provide.

Other Information. You may otherwise choose to provide us information when you fill in a form, conduct a search, update or add information to your Perch Account, respond to surveys, post to community forums, participate in promotions, or use other features of the Perch Marketplace.

1.2 Information we Automatically Collect from your Use of the Perch Marketplace

When you use the Perch Marketplace, we collect information about the services you use and how you use them.

Usage Information. We collect information about your interactions with the Perch Marketplace such as the pages or content you view, your searches for parking, bookings you have made, and other actions on the Perch Marketplace.

Location Information. When you use certain features of the Perch Marketplace, we may collect different types of information about your general location (e.g. IP address, zip code) or more specific location information (e.g. precise location from your mobile GPS). Most mobile devices allow you to control or disable the use of location services for applications in the device’s settings menu.

Log Data and Device Information. We automatically collect log data and device information when you access and use the Perch Marketplace, even if you have not created a Perch Account or logged in. That information includes, among other things: details about how you’ve used the Perch Marketplace (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you’ve viewed or engaged with before or after using the Perch Marketplace.

Cookies and Similar Technologies. We use cookies and other similar technologies, such as web beacons, pixels, and mobile identifiers. We may also allow our business partners to use these tracking technologies on the Perch Marketplace, or engage others to track your behavior on our behalf. While you may disable the usage of cookies through your browser settings, we do not change our practices in response to a “Do Not Track” signal in the HTTP header from your browser or mobile application

1.3 Information we Collect from Third Parties

We may collect information that others provide about you when they use the Perch Marketplace, or obtain information from other sources and combine that with information we collect through the Perch Marketplace.

Third Party Services. If you link, connect, or login to your Perch Account with a third party service (e.g., Facebook), the third party service may send us information such as your registration and profile information from that service. This information varies and is controlled by that service or as authorized by you via your privacy settings at that service.

Background Information. To the extent permitted by applicable laws, Perch may obtain reports from public records of criminal convictions or sex offender registrations. We may use your information, including your full name and date of birth, to obtain such reports.

Other Sources. To the extent permitted by applicable law, we may receive additional information about you, such as demographic data or fraud detection information, from third party service providers and/or partners, and combine it with information we have about you. For example, we may receive background check results or fraud warnings from service providers

2. How we use the Information we Collect

We use, store, and process information about you to provide, understand, improve, and develop the Perch Marketplace, and to create and maintain a trusted and safer environment.

2.1 Provide, Improve, and Develop the Perch Marketplace

Allow you to access and use the Perch application and enable you to access and use the Perch Marketplace.

Enable you to communicate with other Members.

Operate, protect, improve and optimize the Perch Marketplace and experience, such as by performing analytics and conducting research.

Personalize or otherwise customize your experience by, among other things, ranking search results or showing ads based on your search, booking history, and preferences.

Enable you to access and use the Payment Services.

Provide customer service.

Send you service or support messages, such as updates, security alerts, and account notifications.

2.2 Create and Maintain a Trusted and Safer Environment

Detect and prevent fraud, spam, abuse, security incidents, and other harmful activity.

Conduct security investigations and risk assessments.

Verify or authenticate information or identifications provided by you (such as to verify your address or compare your identification photo to another photo you provide).

Conduct checks against databases and other information sources, including background or police checks, to the extent permitted by applicable laws and with your consent where required.

Comply with our legal obligations.

Resolve any disputes with any of our Members and enforce our agreements with third parties.

Enforce our Terms of Service and other policies.

2.3 Provide, Personalize, Measure, and Improve our Advertising and Marketing

Send you promotional messages, marketing, advertising, and other information that may be of interest to you based on your preferences (including information about Perch or partner campaigns and services).

Personalize, measure, and improve advertising.

Administer referral programs, rewards, surveys, sweepstakes, contests, or other promotional activities or events sponsored or managed by Perch or its third party partners.

Analyze your engagement with our promotional messages, advertising, and online content.

2.4 Provide Payment Services

Enable you to access and use the Payment Services.

Process payments.

Detect and prevent fraud, abuse, security incidents, and other harmful activity.

Conduct security investigations and risk assessments.

Conduct checks against databases and other information sources.

Comply with legal obligations.

Resolve any disputes with any of our Members and enforce our agreements with third parties.

Enforce our Terms of Service and other policies.

3. How the Information is Shared

Sharing between Members. To help facilitate bookings or other interactions between Members, we may need to share certain information, including personal information, with other Members, as it is necessary for the adequate performance of the contract between you and us, as follows:

When you as a User submit a booking request, certain information about you is shared with the Lot Owner, including your full name, the full name of any additional guests, your cancellation history, and other information you agree to share. When your booking is confirmed, we will disclose additional information to assist with coordinating the booking, like your phone number.

When you as a Lot Owner have a confirmed booking, certain information is shared with the User to coordinate the booking, such as your full name, phone number, and Lot address.

We may also share your information with third party service providers to the extent necessary to provide the Perch Marketplace. This includes sharing your information with third party service providers to assist us with managing payments, background checks, marketing, and technology services.

4. Other Important Information

4.1 Analyzing your Communications

We may review, scan, or analyze your communications on the Perch Marketplace for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. For example, as part of our fraud prevention efforts, we scan and analyze messages to mask contact information and references to other websites. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We use automated methods where reasonably possible. However, occasionally we may need to manually review some communications, such as for fraud investigations and customer support, or to assess and improve the functionality of these automated tools. We will not review, scan, or analyze your communications to send third party marketing messages to you, and we will not sell reviews or analyses of these communications.

4.2 Linking Third Party Accounts

You may link your Perch Account with your account at a third party social networking service. Your contacts on these third party services are referred to as “Friends.” When you create this link:

Some of the information you provide to us from the linking of your accounts may be published on your Perch Account profile.

Your activities on the Perch Marketplace may be displayed to your Friends on the Perch Marketplace and/or that third party service.

A link to your third party account is subject to the privacy policy and other terms of that third party service.

4.3 Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Service and/or comply with legal requirements.

4.4 Security

We are continuously implementing and updating administrative, technical, and physical security measures to help protect your information against unauthorized access, loss, destruction, or alteration. Some of the safeguards we use to protect your information are firewalls and data encryption, and information access controls. If you know or have reason to believe that your Perch Account credentials have been lost, stolen, misappropriated, or otherwise compromised or in case of any actual or suspected unauthorized use of your Perch Account, please contact us following the instructions in the Contact Us section below.

4.5 Changes to this Privacy Policy

Perch reserves the right to modify this Privacy Policy at any time in accordance with this provision. If we make changes to this Privacy Policy, we will post the revised Privacy Policy on the Perch Marketplace and update the “Last Updated” date at the top of this Privacy Policy. We will also provide you with notice of the modification by email at least thirty (30) days before the date they become effective. If you disagree with the revised Privacy Policy, you may cancel your Account. If you do not cancel your Account before the date the revised Privacy Policy becomes effective, your continued access to or use of the Perch Marketplace will be subject to the revised Privacy Policy.

4.6 Contact Us

If you have any questions or complaints about this Privacy Policy or Perch’s information handling practices, you may email us at

help@parkwithperch.com